Returns & Exchanges

At Activ Abou Alaa, we are committed to your peak performance and offer a 14-day window for returns or exchanges on all athletic gear and footwear. Please ensure all items are in their original, unworn condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Place the unused sports gear back in its original packaging, ensuring all protective materials and brand labels are intact.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of the equipment, your refund or exchange will be processed within 5-7 business days.